Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Sardaura World. The terms “we”, “us” and “our” refer to Sardaura World. We operate this online store and provide products, information, content and related services through our website (the “Services”). Our store is powered by Shopify.
By visiting our website, purchasing from us, or otherwise using our Services, you agree to these Terms of Service and the policies available on our website. If you do not agree with these terms, please do not use our Services.
1. ONLINE STORE TERMS
You may use our Services only for lawful purposes and in accordance with these Terms.
You must not transmit viruses, malicious code or use our Services in a way that could damage, disable or interfere with the operation or security of the website.
2. PRODUCTS AND SERVICES
We make reasonable efforts to display and describe our products accurately. However, colours and appearance may vary depending on your device or screen settings.
Products, prices, descriptions and availability may change without notice.
Some products may be fulfilled and shipped by third-party fulfillment partners from different locations.
3. ORDERS
When you place an order, you are making an offer to purchase the products in your order.
We reserve the right to accept, decline or cancel an order where reasonably necessary, including where a product is unavailable, pricing or product information contains an error, payment cannot be processed, or fraud is suspected.
If an order is cancelled after payment has been collected, any applicable refund will be issued to the original payment method.
Please review your order information carefully before submitting your order.
4. PRICES AND PAYMENT
Prices are displayed in the currency shown on the website or at checkout.
Applicable shipping charges, taxes, duties or other charges will be shown or determined where applicable.
You agree to provide current, complete and accurate billing, payment and contact information when placing an order.
5. SHIPPING AND DELIVERY
Shipping availability, rates and estimated delivery times depend on the product, destination and fulfillment location.
Available shipping options and charges are displayed at checkout.
Delivery dates and timeframes are estimates and may be affected by carriers, customs processing, fulfillment partners or circumstances outside our reasonable control.
Please refer to our Shipping Policy for additional information.
6. RETURNS AND REFUNDS
Returns, exchanges and refunds are handled according to our Return & Refund Policy.
Because products may be fulfilled from different locations, customers must contact us before returning an item. We will provide the appropriate return instructions and return destination for an approved return.
Do not return products to an address shown elsewhere on our website unless we specifically instruct you to do so.
7. DIGITAL PRODUCTS
Certain products may be supplied digitally rather than physically shipped.
Digital products are subject to any specific terms shown on the relevant product page. Due to the nature of digital content, cancellation or return rights may be limited once digital content has been supplied or downloaded, except where applicable consumer law provides otherwise.
8. THIRD-PARTY SERVICES
Our store may use services provided by third parties, including Shopify, payment providers, fulfillment partners, shipping providers and other applications.
Your use of third-party services may also be subject to the applicable provider’s terms and privacy practices.
We are not responsible for third-party websites that may be linked from our website.
9. PRIVACY
Our collection and use of personal information is governed by our Privacy Policy.
Our store is powered by Shopify, which processes certain personal information to provide its services to us and our customers.
Please review the Privacy Policy available on our website for further information.
10. INTELLECTUAL PROPERTY
Unless otherwise stated, the content on our website, including our branding, text, graphics and original content, belongs to Sardaura World or is used with permission from the applicable rights holder.
You may not reproduce, distribute or commercially exploit our protected content without appropriate permission.
11. PROHIBITED USES
You must not use our website or Services:
- for unlawful purposes;
- to violate applicable laws or regulations;
- to infringe intellectual property rights;
- to transmit malicious software;
- to collect personal information unlawfully;
- to interfere with the security or operation of the Services; or
- to engage in fraudulent, abusive or misleading activity.
We may restrict access to our Services where reasonably necessary to protect our business, customers or website.
12. ERRORS AND INACCURACIES
Occasionally, information on our website may contain errors or omissions relating to product descriptions, prices, promotions, availability, shipping charges or other information.
We reserve the right to correct errors and update information as permitted by applicable law.
13. WARRANTIES AND CONSUMER RIGHTS
Nothing in these Terms is intended to exclude, restrict or modify rights or remedies that cannot lawfully be excluded under applicable consumer protection laws.
Where permitted by law, the Services are otherwise provided on an “as available” basis.
14. LIMITATION OF LIABILITY
To the extent permitted by applicable law, Sardaura World will not be responsible for indirect or consequential loss arising from the use of our Services.
Nothing in these Terms limits liability where doing so would be prohibited by applicable law.
15. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time to reflect changes to our business, Services, policies or legal requirements.
The latest version will be published on our website.
16. GOVERNING LAW
These Terms are governed by the laws applicable to Sardaura World in New Zealand, subject to any mandatory consumer rights or protections that apply to customers in other jurisdictions.
17. CONTACT INFORMATION
Questions about these Terms of Service can be sent to:
Sardaura World
Email: zuniaecom@gmail.com
New Zealand
For returns, please contact us before sending any product. The appropriate return instructions and return destination will be provided for approved returns.